Customer Guides

We are here to help

Our customer guides provide all the relevant information you need to know about creating a new account, disconnection & reconnection, how to read your meter(s), understand your bill and make bill payments. – at top of customer guides

Whether you are a new customer or have been with us for a long time, our customer guides have been designed to answer your questions and make your time with us easier and more productive. Our guides cover the main office, water, and electricity processes. 

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Publications